![]() ![]() Select Start, select Power Options, and then restart the computer. You can also run the Windows Update Troubleshooter described above. Start the Virtual Agent and then type update windows.Īnswer questions that the agent asks, and follow instructions to ensure that Windows is up to date. The Microsoft Virtual Agent can walk you through the process of making sure that Windows is updated. This includes updates to hardware drivers on your computer. You should ensure that all important updates are installed before attempting to upgrade. For more information, see Repair a Windows Image and Use the System File Checker tool. ![]() It may take several minutes for the command operations to be completed. The restore operation completed successfully. See the following example: C:\>DISM.exe /Online /Cleanup-image /Restorehealthĭeployment Image Servicing and Management tool If you're running Windows 8.1 or later, type DISM.exe /Online /Cleanup-image /Restorehealth and press Enter (the DISM command options aren't available for Windows 7). Windows Resource Protection did not find any integrity violations. This process will take some time.īeginning verification phase of system scan. See the following example: C:\>sfc /scannowīeginning system scan. This fix is also described in detail at. The Virtual Agent will perform a search and provide a list of helpful links. If any errors are displayed in the Windows Update Troubleshooter, use the Microsoft Virtual Agent to ask about these errors. You can also download the Windows Update Troubleshooter by starting the Microsoft Virtual Agent, typing update Windows, selecting the version of Windows you're running, and then answering Yes when asked "Do you need help troubleshooting Windows Update?" The tool will walk you through analyzing and fixing some common problems. Select open and the tool will automatically start. Your web browser will prompt you to save or open the file. To run the tool, select the appropriate link above. It will also tell you if there's a pending reboot that is preventing Windows from updating. The Windows Update Troubleshooter tool will automatically analyze and fix problems with Windows Update, such as a corrupted download. The computer will pause before loading Windows and perform a repair of your hard drive. This volume will be checked the next time the system restarts. Would you like to schedule this volume to beĬhecked the next time the system restarts? (Y/N) Y C:\WINDOWS\system32>chkdsk /FĬhkdsk cannot run because the volume is in use by another When you're prompted to schedule a check the next time the system restarts, type Y. Right-click Command Prompt and then select Run as administrator. To check and repair errors on the system drive: The system drive is the drive that contains the system partition. Unplug nonessential external hardware devices from the computer, such as:įor more information about disconnecting external devices, see Safely remove hardware in Windows 10 Repair the system drive ![]() If the computer is portable and it's currently in a docking station, undock the computer. Verify at least 16 GB of free space is available to upgrade a 32-bit OS, or 20 GB for a 64-bit OS. ![]()
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